Refunds and Cancellation

This policy applies to every plan ordered from iptvsubscriptions.club, classic or household. Last updated on September 14, 2026.

When you are refunded

If the service does not work within 7 days of activation, and our support cannot fix the problem, you are refunded.

How to ask

Write to our support on WhatsApp, from the contact page, within 7 days of activation. Give your order number or the plan you ordered, the date of the order, the device and app you use, and what goes wrong (an error message or a screenshot helps). Support first tries to fix the problem with you; if it cannot be fixed, the refund follows.

Cancellation

There is nothing to cancel. Plans have no contract and do not renew automatically: a plan stops at the end of the period you paid for, and you only pay again if you place a new order.

Changing plans

When your period ends, you can order a different plan, length or number of screens. For a change before the end of your period, ask our support on WhatsApp.

Related terms

The purchase terms cover the rest of an order: what you buy, prices in CAD, payment and activation.